Warranty Policy

Fun Republic Co., Ltd. Warranty Service

Warranty Details

Products

Warranty

Service Type*

Computer Case

1 year Limited Local Warranty

Carry-in/ Onsite/Online

Cooling Fan

1 year Limited Local Warranty

CPU Cooler

Air Cooler

1 year Limited Local Warranty

Liquid Cooler

1 year Limited Local Warranty

Power Supply 

1 year Limited Local Warranty

Vertical GPU Holder

Standard

1 year Limited Local Warranty

Vertical GPU Holder

1 year Limited Local Warranty

Keyboard & Mouse

1 year Limited Local Warranty

Headphone

1 year Limited Local Warranty

Laptop Ventilation Product

Cooling Pad

1 year Limited Local Warranty

Insert Cooling Gadget

1 year Limited Local Warranty

Joy Controller

1 year Limited Local Warranty

Light Strip

1 year Limited Local Warranty

 

DOA(Dead-On-Arrival)/RMA (Return-Merchandise-Authorization)

 

DOA

  • DOA supported by Distributor. If product fails within 14days from purchase date with proof of original receipt or invoice.

Fun Republic will provide immediate repair/replacement to customer on end-users based on product’s warranty policy after product is verified by contacting Fun Republic Customer Service Team.

Note: Product must be in full packaging & without physical damage to the product. If product in NDF (No Defect found), Fun Republic Co., Ltd. reserve the right to return the original unit to End-user.

 

RMA

  • For RMA cases, if product more than 14days old, need to contact distributor or Fun Republic Customer Service.

If the product is beyond repairable, Fun Republic will provide an equivalent product or an upgraded product. In case there is no availability of the product then Fun Republic will issue Credit Note as per the credit rule which depends upon year of use or current market price whichever is applicable.

 Fun Republic Co., Ltd. does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the warranty period and in normal use conditions. It does not apply to software issues or customer induced damages or circumstances such as but not limited to:

(a) The Product has been tampered with, repaired and/or modified by nonauthorized personnel;

(b) The serial number of the Product, components or accessories has been altered, cancelled or removed;

(c) The warranty seals have been broken or altered;

(d) Obsolescence;

(e) Damage (accidental or otherwise) to the Product that does not impact the Product’s operation and functions, such as without limitation to rust, change in color, texture or finish, wear and tear, and gradual deterioration;

(f ) Damage to the Product caused by war, terrorism, fire, accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, and use under abnormal conditions;

(g) Damage to the Product caused by improper installation, improper connection or malfunction of a peripheral device such as printer, optical drive, network card, or USB device, etc.;

(h) Damage to the Product caused by an external electrical fault or any accident;

(i) Damage to the Product resulting from use outside of the operation, storage parameters, or environment detailed in the User’s Manual;

(j) Damage to the Product caused by third party software or virus(es); or there is software loss or data loss that may occur during repair or replacement;

(k) Unusability due to forgotten or lost security passwords;

(l) Unusability of or damage to the Product caused by contamination with hazardous substances, diseases, vermin, or radiation;

(m) Fraud, theft, unexplained disappearance, or willful act;

(n) Unusability or damage to the Product caused by installing and using the Unlock Device App, which is a utility that will unlock your Product's boot loader but will render the Product's warranty null and void.